More businesses are moving their onboarding processes online, but confirming a customer’s identity remotely is not always straightforward. I’m interested in how companies are using KYC, document checks, facial verification, and liveness detection to keep the process secure without making it difficult for genuine customers. For businesses serving multiple markets, particularly across the Middle East, which verification methods have been the most effective, and how do you maintain a balance between strong security and a simple user experience?

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