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The ITILFND v4 Exam Overview
The ITIL Foundation (ITILFND) v4 exam serves as an entry-level certification that introduces candidates to the key elements, concepts, and terminology of ITIL 4. It covers the latest version of the ITIL framework, emphasizing the service value system (SVS), the four dimensions of service management, the guiding principles, and the ITIL practices.
The exam format typically consists of multiple-choice questions, with a duration of 60 minutes. To pass the ITILFND v4 exam, candidates need to demonstrate a solid understanding of ITIL concepts and principles, scoring at least 65% (26 out of 40 questions) correctly.
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{2024} ITIL Exam Material: ITIL ITILFND V4